Legal

Privacy Policy

Last Updated: 17 July 2026

At TellYourTale Copywriting Ltd, we believe in keeping things honest, clear, and direct — and that includes how we handle your data. This Privacy Policy explains what limited information we collect when you visit our website, how we use it, and your rights under the EU General Data Protection Regulation (GDPR) and the Mauritius Data Protection Act (DPA) 2017.

1. Data Controller

For the purposes of data protection laws, the data controller responsible for your personal data is:

2. The Data We Collect & Why We Collect It

We only collect personal data that you voluntarily provide to us, or that is strictly necessary to keep our website running smoothly.

A. Contact Form Submissions

When you get in touch with us using our contact form, we collect:

  • Your Name
  • Your Phone Number
  • Your Email Address
  • Any details or message you choose to write in your inquiry.

Legal Basis for Processing: We process this data to take steps at your request before entering into a contract, or based on our legitimate interest in responding to your business inquiry.

B. Cookies & Technical Data

We use essential cookies to keep our website stable, secure, and functioning properly. We do not run intrusive marketing pixels or behavioral tracking. For more details on the cookies we use, please refer to our on-site cookie banner (“Mind the cookies”).

3. International Data Transfers

As our business is located in Mauritius, the personal data you submit via our website will be transferred to and stored on servers outside the European Economic Area (EEA).

The European Commission recognizes Mauritius as providing an adequate level of data protection, ensuring your information remains safe under standards equivalent to the GDPR.

4. How Long We Keep Your Data

We only store your personal data for as long as is necessary to fulfil the purpose for which it was collected (such as answering your inquiry or handling an ongoing client project) or to comply with legal obligations. If we do not end up working together, your contact form data is routinely and securely deleted within 12 months.

5. Who We Share Your Data With

We do not sell, rent, or trade your personal data with third parties.

We only share data with trusted technical service providers (such as our website hosting platform or email client) who help us operate our website and run our business. These providers act as data processors and are bound by strict confidentiality agreements and GDPR/DPA compliance standards.

6. Your Legal Rights

Depending on your location, you hold the following rights regarding your personal data under the GDPR and Mauritius DPA 2017:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data when it is no longer needed.
  • Right to Restrict or Object to Processing: You can object to us processing your data under certain conditions.

To exercise any of these rights, please email us at hello@tellyourtaleltd.com. We will respond to your request within 30 days.

7. Security

We take security seriously and use industry-standard technical and organisational measures to safeguard your personal data against unauthorised access, loss, alteration, or disclosure.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted directly on this page with an updated “Last Updated” date.